terms & conditions

The following rules apply to Omega Travels. These rules may be changed at any time at our sole discretion without prior notice.

Refunds – We do not offer refunds; however, you can change your trip online up to 12 hours before your initial departure. The fee for changes is $1.00 if the price of the new schedule is not more than the original reservation. If it is, the difference will be charged at the time of modification as well. Any fare differential between the original fare paid and the new fare will be charged at the time of modification. There will be no refund of the fare if the new fare is cheaper than the original fare. Tickets are dates/schedule specific. You must be at stop no later than 15 minutes before departure time; otherwise, you lose your reservation priority. For more, you can raise a enquiry on Info@omegatravelsinc.com.

 

No-Shows – if you are a no-show and did not cancel 12 hours before departure time, the ticket is forfeited and cannot be rescheduled. 

 

Identification – A valid photo ID is required to board the train, cruise, buses.

 

E-Ticket – We’ll send you an email confirmation. We recommend you bring a copy of the E-Ticket to board the bus. We recommend you provide us with a contact number (preferably cell) so we can contact you in the event of a service disruption.

Internet service on our buses – We offer complimentary internet service on most of our buses, however, we don’t take any responsibility for damage, or viruses during its use on the bus. We will do our best to provide wireless service on the bus, however as we all know sometimes technical difficulties might prevail, preventing us from providing the service. IF THESE SERVICES ARE NOT AVAILABLE, NO CREDIT WILL BE ISSUED.

 

Luggage Assistance – We provide baggage assistance for guests, however, we don’t take responsibility for forgotten, lost, damaged, or stolen property during the bus loading/unloading period.

 

Merchant Privacy Policy – We do not share your credit card information with any outside parties, nor do we store credit card numbers (except the last 4 digits) in our system.

 

Pets – Dogs, cats, birds, or other animals will not be transported. A service animal, trained for accompanying a special needs traveler, will be permitted to travel with the passenger at no additional charge.

 

Delays – We are not liable for delays caused by accidents, breakdowns, road conditions, weather, and other conditions beyond our control. We do not guarantee to arrive at or depart from any point at a specific time.

We reserve the right, when operating conditions require, to transfer passengers from one vehicle to another en route.

 

Seating – We reserves full control and discretion as to the seating of passengers and the right to change such seating at any time during the trip, provided; however, seating arrangements will be made without regard to race, color, creed, or national origin.


LEGAL DISCLAIMER

  • OmegaTravels INC  is the only travel agency that provides services to offer help. We assist clients with getting their tickets from their ideal travel organization by comparing costs from all Web-based stages where they can buy tickets.
  • We are working all day, every day for client care and you can essentially approach our number and get your questions settled. Visit choices are additionally accommodated booking your ticket and we permit a client to follow through on their ticket cost straightforwardly to the Movement organization.
  • We likewise give them every minute of everyday support as they can straightforwardly get in touch with us on our complementary numbers and change their ticket dates and even they can drop their tickets.
  • We are charging our request handling expenses to the client for dealing with their request and assisting them with getting the best administrations during the movement and resolving every one of the questions of clients on the call.
  • We are offering the prizes-based framework to clients too which they can also procure with us by alluding their known ones to our organization and getting our bonus waved off in their next movement venture.
  • Clients can without much of a stretch buy our month-to-month and yearly arrangement in which they can save a lot of cash. when clients buy our arrangement, they won’t need to pay our handling expenses for the remainder of the period which they pick. Clients can undoubtedly buy our various plans in which they can tremendous sum in our bonuses while booking their tickets.
  • We likewise give them every minute of everyday support as they can straightforwardly get in touch with us on our complementary numbers and change their ticket dates and even they can drop their tickets.